‘Dear Lina,
I would like to thank you very much for the service I received from your practice. I came to your practice from another practice following a very bad experience which left me very nervous about further dental treatment.
Your service was recommended to me and I have to say I was very impressed from the time I made the first appointment to the end of the treatment.
I found everyone in your team to be friendly and helpful, but also polite and professional.
Thank-you’
Mr. JH, Blaby, Leicester