Monthly Archives: April 2010

Wishing I was anywhere else is a thing of the past

‘Being dentally phobic, I was dreading my first appointment but the friend who recommended Lina to me assured me that my bad experiences would be a thing of the past. My first appointment came and I was a mess, scared, crying and wishing I was anywhere else but there.

 However the whole experience was better than I thought it would be and everything was done to make it less stressful. As my treatment started and throughout various appointments, I became less scared because I knew the experience would be bearable.

I will always be a dental phobic but I will never fear any appointments in the future, I cannot thank Lina enough for what she has done for me’

Mrs. GT, Market Harborough, Leicester

Payment plan was a massive saving

‘Dear Shrik and team,

I would like to thank you for responding rapidly to my tooth dilemma and for the way you looked at my situation and went the extra mile, to ensure that my bridge was completed and looking great before an important interview.

Not only that, but thanks for going out of your way to fit me in for a temporary plate so that I felt comfortable and confident to attend a re-union with old friends whilst my bridge was being sorted out.  You really know how to treat your patients as unique individuals and listen to what they want.

I was pleasantly surprised that you do not talk your patients into costly additional dental work, but rather understand personal circumstances giving options and choices.  I particularly like the payment plan scheme which was a massive saving.  Excellent after care service and wonderful polite staff, I will recommend your services to friends and family no problem!

Thank you again’

Mrs. AI, West Langton, Leicestershire

Personalised service from Leicester dentist

‘I am very pleased with the treatment and work carried out.  I would recommend Shrik/Lina to anybody. All the team are very friendly and everyone makes you feel very comfortable, I was a very nervous patient to begin with and now I don’t feel worried at all.  You receive a tailor made service and feel that your views are listened too’

Mrs. JH, Sileby, Leicester

Dental phobia overcome thanks to Leicester dental practice

‘Thank you so much for the excellent care I received from Nik and his nurse.  I was terrified of coming to the dentist to the point of tears, my head was pounding with sheer fright, but Nik came and took me to the surgery and made me feel so relaxed.  Nothing was rushed, not even the treatment until I was ready, and Nik’s nurse was lovely to me as well.

Now after all the treatment I have had I will not be afraid to come to your practice again and will certainly be telling my friends about Smile Essential.

Thank you to Nik and all the team’

Yours sincerely

Mrs. PP, East Goscote, Leicestershire

A special dental team at Smile Essential

‘Dear Shrik and colleagues,

Just a note to once again say a big thank you, for making the last few months of my treatment at your practice a pleasant one and I would highly recommend this practice to family and friends.

I found that all members of staff there were pleasant and polite and I like the way in which you remember me on a first name basis.  I found that I got through my treatment a lot easier than I thought I would, and that is down to Shrik talking me through exactly what was going to happen from beginning to end, and making me feel less nervous.  You are also made to feel individually special, every effort was put in to make sure that I was happy with the final part of my treatment, I was over the moon with the outcome, and my new bridge is great’

Yours sincerely

Mrs. SB, Braunstone, Leicester

Leicester dentist wins me over

‘After experiencing problems with being given anaesthetic for dental treatment and not being given any explanations as to why this was happening I found myself in the position of needing urgent dental treatment, but not knowing where to turn.

I was recommended Smile Essential by a friend, I was very nervous even for the initial check up but was soon put at ease by the team, who are very understanding and supportive of my fears. They took time to listen to my worries and looked into the problems I had encountered, for the first time I was offered an explanation regarding this and faced my first treatment which was to have two teeth surgically removed.

As you can probably imagine I was extremely nervous, but with the support and understanding of Lina and the other staff this turned out to have been unnecessary.  I carried on to have two more extractions followed by two fillings and had no problems at all.  I have no anxious feelings about any further treatment in the future.

I would recommend anyone and, in particular anyone with a phobia of dental treatment to seek help at Smile Essential for a very stress free experience in a very relaxed friendly practice.

Thank you Lina and the team’

Yours Sincerely

Mrs. PD, Earl Shilton, Leicestershire

A world class experience at Smile Essential

‘I would like to say a big thank you to everyone at Smile Essential, from the receptionists to the dental surgeons.

I am somewhat ashamed to say it, but I have abused my teeth for 65 years and it is only thanks to Smile Essential that my views have changed.  To begin with they offer everything one can possibly want; they are located in a most useful position for anybody who uses either public transport or car.  Although just outside of the city, the buses stop on the main Narborough Road only a short distance from the practice. There is no actual car park but there is always ample space to park just around the corner from the practice on Dumbleton Avenue.

My experiences of dentists in the past have been mixed but far from contented and I have a number of medical problems to contend with as well.  However Smile Essential soon put me at ease and gave me confidence which I never experienced before.  Everyone is so kind and courteous, they go to great lengths to obtain your previous situation and they are even more concerned about any medical problems you may have including medications etc.

I can not thank them enough for changing my outlook and the work they have done for me and I highly recommend them to everyone.’

Mr. FB, Markfield, Leicester