Synergy Dental Care
434a Narborough Road, Leicester LE3 2FS
http://schema.org/PostalAddress
+44-11628-91317
£

Why Choose Us

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Standards

Our history

Our practice was originally established in the 1960s and moved to its present location in 1987. The practice was purpose built to provide dentistry in a relaxing and comfortable atmosphere.

In order to maintain our high standards of clinical care and customer service the practice was fully refurbished and re-branded as Smile Essential in 2007. The team have worked exceptionally hard to ensure that our patients receive a world-class experience at every visit to our practice.

Our achievements

A practice is only as good as its team, so we go to great lengths to keep ours fit. Smile Essential is committed in encouraging individual and team progression. We support our staff members to develop their existing knowledge by ensuring they all have a training programme to suit their needs, whilst we also invest heavily in post graduate training.

As a direct consequence, the practice has earned several coveted awards. We are one of the first practices in Leicester to achieve Gold Membership of the British Dental Association Good Practice Scheme. In addition, in recognition of our commitment to the development of our staff, we have been re-accredited with the Investors In People Standard at Silver level.

Cross Infection / Health & Safety

At Smile Essential we consider ourselves to be at the forefront of providing the very highest standards of cross infection control and we have made health and safety our highest priority. We follow HTM 01-05 guidelines on infection control to ensure that patients receive care in a safe and clean environment.

We use the latest techniques to give as much protection to both our patients and ourselves as is possible. We are continually updating our knowledge through external courses and demonstrations of the latest breakthrough in technology.

Many of the guidelines we are following are produced by the British Dental Association, and during our recent audit to become a member of the Good Practice Scheme we had our health and safety policies under close scrutiny, and were found to have the highest of standards.

We use disposable items wherever possible. This includes bibs, dental instrument trays, needles, impression trays, cups, a variety of single use instruments and of course gloves. We have a dedicated decontamination suite ensuring that our high standards are maintained.

We also make certain that all our equipment is regularly and properly maintained. All electric items, including autoclave and x-ray machines are screened and hold current safety certificates. The practice has an annual test of all fire extinguishers and carries out risk assessments as and when required.

If at any time during your visits to us you have any concerns or questions regarding any health and safety, cross infection or general issues, please do not hesitate to ask any team members.

Quality assurance programmes

Our systems ensure that we consistently meet high standards of dental care and clinical governance. We are registered with the Care Quality Commission (CQC). We have met all the CQC national standards of quality and safety. To view our inspection reports and checks, please refer to CQC inspection report.

We also participate in Clinical audit, Peer Review, Clinical Governance and continuing postgraduate dental training. We all complete the statutory 50 hours of Dental Postgraduate training every year and travel far and wide to increase our knowledge on the latest techniques in dentistry. We are registered with the General Dental Council for continuing professional development.

Complaints Procedures

If any patient has cause for complaint, they may make a complaint in person, verbally by phone, in writing or by email. Please refer to our Complaints Procedures.

  • Sarah Smile Essential

    I didn't want to change my identity, just wanted to look less tired and I feel the wrinkle reduction injections helped me to do this.

    Sarah

  • Joesephine Smile Essential

    I wanted something enhanced my natural beauty and natural to me means that it is a better version of me, but still is me. I did this for me. It only matters that I see the difference.

    Joesephine

  • Marta Smile Essential

    I've received so many compliments since my treatment, but what people say: you look good. You look happy.

    Marta

  • Mr FB (Oadby) Smile Essential

    The team at Smile Essential have given me confidence which I never experienced from a dentist before. I cannot thank you enough for the treatment you have done for me. I would highly recommend you to everyone.

    Mr FB (Oadby)

  • Mrs HL (Western Park) Dear Shrik and staff

    Lina, you have completely restored my faith in dentists; my new smile is so much better and I have really appreciated your sympathetic and caring approach - thank you!

    Mrs HL (Western Park)

  • Mr BS (Leicester Forest East)

    Thank you so much for helping me get my smile back! It has made a tremendous difference to my self confidence.

    Mr BS (Leicester Forest East)

  • (HL, Oadby, Leicester)

    You have completely restored my faith in dentists; my new smile is so much better and I have really appreciated your sympathetic approach. Thank you!!

    (HL, Oadby, Leicester)

  • (JL, Narborough, Leicestershire)

    Thank you for the good work on my new 'cap' this year. I am very pleased with the fit and colour of my new tooth. It looks much better now.

    (JL, Narborough, Leicestershire)

  • (DI, Glenfield, Leicester) Dear Shrik and staff

    Thank you for your kindness during my treatment and restoring my faith in dentists.

    (DI, Glenfield, Leicester)

  • (KK, Leicester) Dear Shrik and staff

    Many thanks for reassuring me and your gentle caring approach.

    (KK, Leicester)

  • (ATB, Aylestone, Leicester) Dear Shrik and staff

    Thank you so much for helping me to get my smile back! It was well worth the long stints in the chair even if I was the biggest coward! –thanks for your patience.

    (ATB, Aylestone, Leicester)

  • (KP, Rowley Fields, Leicester) Dear Shrik and staff

    Thank you for giving me my smile back. I can’t stop smiling now and my only regret is that I should have come to see you years ago!

    (KP, Rowley Fields, Leicester)

  • (LS and family, Enderby, Leicester) Dear Shrik and staff

    The whole family have now been coming to the practice for over 5 years and the peace of mind together with the 1st class service you offer has been excellent.

    (LS and family, Enderby, Leicester)

  • (JP, Leicester) Dear Shrik and staff

    Thank you for your kindness and thoughtfulness which I appreciated so much. Bless you.

    (JP, Leicester)

  • (AH, Braunstone, Leicester) Dear Shrik and staff

    Thank you so, so much for the dental treatment to make my front teeth look nicer. I feel much more confident in smiling with my new veneers. Thank you so much.

    (AH, Braunstone, Leicester)

  • (CD, Kibworth, Leicestershire) Dear Shrik and staff

    Thank you for making me feel so relaxed when I came to see you for my fillings. Like many people the dentist is not my favourite place to visit but your calm manner put me totally at ease. I am very pleased with my new white fillings and look forward to my next appointment.

    (CD, Kibworth, Leicestershire)

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